Warehouse Renovation Notice: Important Information for Our Valued Customers

We are excited to announce that our warehouse is undergoing a renovation from July 23rd to July 26th to improve our facilities and better serve you. During this period, the warehouse will be partially closed from Tuesday through Friday this week. While this temporary closure may cause some delays, we are committed to minimizing the impact on your orders and ensuring that you continue to receive the highest level of service.

What You Need to Know

Order Placement and Reservation:
You can still place orders and reserve your parts through our website. Our system will continue to accept orders 24/7, ensuring that you can secure the items you need without interruption.

Shipping Schedule:

  • Orders with Available Stock: Orders placed by Monday 3 pm EST will be shipped before Tuesday.
  • Out of Stock Orders: Orders placed before Monday may ship if parts arrive from the manufacturer before Tuesday.

Special Orders and ETA Inquiries:
If you have a special order or need specific information about the estimated time of arrival (ETA) for your order, our dedicated customer support team is here to assist you. Please do not hesitate to reach out to us for any concerns or special requests. We are committed to providing you with timely and accurate information to ensure a smooth experience.

Contacting Customer Support

For any inquiries, special orders, or additional information regarding your orders, you can contact our customer support team through the following channels:

  • Phone: +1 (386) 586-3650
  • Email: help@remotesandkeys.com
  • Live Chat: Available on our website during business hours

Commitment to Excellence

We understand that this renovation may cause some inconvenience, and we sincerely apologize for any disruptions it may cause. However, we are confident that these improvements will enhance our ability to serve you better in the long run. Our goal is to create a more efficient and effective operation that meets your needs and exceeds your expectations.

Thank You for Your Support

We greatly appreciate your continued support and understanding during this renovation period. Your satisfaction is our top priority, and we are working diligently to ensure that the impact on your orders is as minimal as possible. Thank you for your patience, and we look forward to unveiling our newly renovated warehouse soon.

If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help and ensure that your experience with us remains positive and seamless.